Dispatch ยท 88.2 ยท Brand monitoring

X-Relay for brand & product mention monitoring

X-Relay is a lightweight, low-cost Twitter brand monitoring tool โ€” watch every X.com mention of your brand or product, filter by follower count or whale authors, and route alerts into a dedicated Telegram or Discord channel for the marketing team.

๐Ÿ“ก TG + DC๐ŸŒŠ surge detection๐ŸŽฏ whale ร— keywordโšก from $15/mo

What brand monitoring actually needs

  1. Coverage of all of X.com Search, not just accounts you already follow. Brand mentions come from anywhere โ€” random accounts, frustrated customers, niche threads. Search Tracker scans the whole platform.
  2. Spike detection โ€” Surge Detection flags hours where mention volume beats the 24-hour median by 3ร— or more. That's the signal you can't get from a saved-search column.
  3. Author-quality filter โ€” most brand mentions are noise. Filter to โ‰ฅ1K / โ‰ฅ5K / โ‰ฅ25K / โ‰ฅ100K-follower authors, or only when a tier-1 KOL mentions the brand (Whale ร— Keyword).
  4. Negative-sentiment routing โ€” combine the brand-name search with operators that bias toward complaint phrasing ("yourbrand bug", "yourbrand broken", "yourbrand scam"). Each routed to the customer-success channel.
  5. Multi-channel routing โ€” urgent mentions โ†’ ops Discord; competitor watch โ†’ marketing Slack mirror; positive shoutouts โ†’ community channel.

Brand-monitoring setup recipe

TrackerQueryFilterChannel
Brand mentions (all)"yourbrand" ยท Latestโ‰ฅ0 followers#brand-feed
Influencer mentions"yourbrand" ยท Latestโ‰ฅ25K followers#brand-influencers
Whale spotlight"yourbrand"Whale ร— Keyword on#brand-whales
Negative-sentiment"yourbrand" (bug OR broken OR scam)โ‰ฅ1K followers#brand-urgent
Product launches"yourproduct" launching ยท TopSurge on#brand-launches

How it compares for brand monitoring

ToolEntry priceX.com coverageSurge detectChannels
X-Relay$30/moFull Search (Top + Latest)โœ…TG + DC, per-tracker
Brandwatch$500+/moCross-platformpartialWeb dashboard
Sprout Social$249+/moCross-platformpartialWeb dashboard
Talkwalker$600+/moCross-platformโœ…Web dashboard
Tweet Catcherโ‚ฌ70/moSearch-tracked accountsโŒTG + DC

Choose X-Relay over Brandwatch/Sprout/Talkwalker when

You don't need cross-platform (Reddit/IG/TikTok). You only care about X.com. You want alerts in your team chat (TG/DC) instead of yet another dashboard tab. Your budget is $30/mo not $500.

Choose enterprise tools over X-Relay when

You need cross-platform coverage, deep sentiment analytics, audience demographics, executive dashboards, or compliance audit trails. X-Relay is the alert layer, not the analytics suite.

How to start

  1. Open @x_relay_bot on Telegram OR invite the Discord bot to your server.
  2. On Telegram, join @x_relayy to unlock the 3-day trial โ€” on Discord it starts automatically when you add the bot.
  3. Send /addsearch and enter your brand name (or operator combo).
  4. Set follower threshold (recommended: โ‰ฅ1K to start, drop to 0 if volume is low).
  5. Optional: enable whale_only for the high-follower-only channel.

Monitor your brand on X-Relay โ†’