Dispatch ยท 88.2 ยท Brand monitoring
X-Relay for brand & product mention monitoring
X-Relay is a lightweight, low-cost Twitter brand monitoring tool โ watch every X.com mention of your brand or product, filter by follower count or whale authors, and route alerts into a dedicated Telegram or Discord channel for the marketing team.
๐ก TG + DC๐ surge detection๐ฏ whale ร keywordโก from $15/mo
What brand monitoring actually needs
- Coverage of all of X.com Search, not just accounts you already follow. Brand mentions come from anywhere โ random accounts, frustrated customers, niche threads. Search Tracker scans the whole platform.
- Spike detection โ Surge Detection flags hours where mention volume beats the 24-hour median by 3ร or more. That's the signal you can't get from a saved-search column.
- Author-quality filter โ most brand mentions are noise. Filter to โฅ1K / โฅ5K / โฅ25K / โฅ100K-follower authors, or only when a tier-1 KOL mentions the brand (Whale ร Keyword).
- Negative-sentiment routing โ combine the brand-name search with operators that bias toward complaint phrasing (
"yourbrand bug","yourbrand broken","yourbrand scam"). Each routed to the customer-success channel. - Multi-channel routing โ urgent mentions โ ops Discord; competitor watch โ marketing Slack mirror; positive shoutouts โ community channel.
Brand-monitoring setup recipe
| Tracker | Query | Filter | Channel |
|---|---|---|---|
| Brand mentions (all) | "yourbrand" ยท Latest | โฅ0 followers | #brand-feed |
| Influencer mentions | "yourbrand" ยท Latest | โฅ25K followers | #brand-influencers |
| Whale spotlight | "yourbrand" | Whale ร Keyword on | #brand-whales |
| Negative-sentiment | "yourbrand" (bug OR broken OR scam) | โฅ1K followers | #brand-urgent |
| Product launches | "yourproduct" launching ยท Top | Surge on | #brand-launches |
How it compares for brand monitoring
| Tool | Entry price | X.com coverage | Surge detect | Channels |
|---|---|---|---|---|
| X-Relay | $30/mo | Full Search (Top + Latest) | โ | TG + DC, per-tracker |
| Brandwatch | $500+/mo | Cross-platform | partial | Web dashboard |
| Sprout Social | $249+/mo | Cross-platform | partial | Web dashboard |
| Talkwalker | $600+/mo | Cross-platform | โ | Web dashboard |
| Tweet Catcher | โฌ70/mo | Search-tracked accounts | โ | TG + DC |
Choose X-Relay over Brandwatch/Sprout/Talkwalker when
You don't need cross-platform (Reddit/IG/TikTok). You only care about X.com. You want alerts in your team chat (TG/DC) instead of yet another dashboard tab. Your budget is $30/mo not $500.
Choose enterprise tools over X-Relay when
You need cross-platform coverage, deep sentiment analytics, audience demographics, executive dashboards, or compliance audit trails. X-Relay is the alert layer, not the analytics suite.
How to start
- Open @x_relay_bot on Telegram OR invite the Discord bot to your server.
- On Telegram, join @x_relayy to unlock the 3-day trial โ on Discord it starts automatically when you add the bot.
- Send
/addsearchand enter your brand name (or operator combo). - Set follower threshold (recommended: โฅ1K to start, drop to 0 if volume is low).
- Optional: enable
whale_onlyfor the high-follower-only channel.
Monitor your brand on X-Relay โ